Ever wonder how many potential clients slip through the cracks due to email deliverability issues? In the competitive real estate market, capturing every lead is crucial.
ImmoAfrica, now operating under a subscription-based model, offers powerful tools to connect you with potential buyers and renters. However, ensuring our high-quality leads reach your inbox is equally important. If you haven't received any enquiries lately, fear not!
This guide will help you verify email deliverability and maximise your chances of converting those leads into clients.
You've heard the saying, "assumption is the mother of all mistakes" - so, the first thing you should do is test whether you're receiving email leads from ImmoAfrica or not.
To check this, simply find one of your listings, fill out and submit the agent contact form.
🔥 HOT TIP: The easiest and quickest way to find your listings on ImmoAfrica is to search by the agent's email address. This will return all listings associated with that respective email address. Go ahead and give it a try. If you're having trouble finding your agent or agency listings, send us a mail at support@immoafrica.net and one of our friendly support ninjas will gladly assist.
Once you've submitted the form, give it a few minutes and check your email.
If the lead came through, you're good to go and may safely ignore the rest of this step-by-step tutorial. If it didn't come through, continue reading.
If the test enquiry sent in step 1 has not come through, be sure to check your spam folder.
If that's where it landed, perform the following two steps;
Be sure to send yourself another test enquiry after having performed the above two steps.
Trust is good, control is better. You don't want to be missing out on potential leads that might convert, and therefore thousands of Rands in commission.
In the event that the test enquiry reached neither your inbox nor your spam folder, chances are your Email Service Provider (ESP) has blocked emails coming from ImmoAfrica, or, they simply require a domain to be whitelisted in order for emails to be delivered.
Whichever the case, don't despair, there's an easy fix for that.
To resolve this, perform one of the following two steps;
Again, once the above steps have been actioned, go ahead and send yourself yet another test enquiry on one of your listings to ensure that the enquiry successfully found its way into your inbox.
At ImmoAfrica, providing estate agents with quality leads is what we do, it's what we love doing, and it's what we do best.
It is, however, your responsibility to ensure that your listings are successfully fed through to our portal, that the information is correct, that your listings are kept up to date, and most importantly, to ensure that every lead is processed in a responsible manner. For the latter to happen, you need to ensure that all ImmoAfrica leads (Email/Tel/WhatsApp) are delivered successfully and that your agents are well aware that their listings are being advertised on ImmoAfrica.net via real estate software vendors such as Prop Data, Entegral, Webbox, etc.
We trust that the above tutorial provides you with all the necessary info to resolve any email deliverability issues you might experience, however, we encourage you to drop us a mail at support@immoafrica.net in case you need any further assistance. Good luck!